Shay Ralls Roalson
M.S., University of Texas at Austin, 1999
B.S., Vanderbilt University, 1993
Shay Ralls Roalson P.E. became the Director of Austin Water in January 2023, leading a team of 1,400 employees committed to providing high quality drinking water, wastewater, and reclaimed water services to over 1 million people in the Austin metropolitan area. Shay has over 30 years of experience working with water utilities on the planning, design, and construction of complex water and wastewater infrastructure projects. She joined Austin Water as Assistant Director in April 2020, where she led the engineering services team responsible for delivering the utility’s $1.4 billion five-year capital program. Prior to joining Austin Water, Shay was a consulting engineer, working with utilities across Texas. Shay is a member of the Academy of Distinguished Alumni of the Maseeh Department of Civil, Architectural and Environmental Engineering at the University of Texas at Austin. She is a past Chair of the Texas Section of the American Water Works Association and has been the recipient of numerous awards, including the Texas Section AWWA George Warren Fuller award.